Privacy Policy

📜 Privacy Policy

Effective Date: 26 September 2025

Last Updated: 26 September 2025

Website: FlowAtoB.com

Business Name: FlowAtoB AB

Country: Sweden

Business Address: Törsta 3, 61196 Jönåker, Sweden

Contact Email: FlowAtoB@gmail.com

Contact Form: https://flowatob.com/contact (replace with your actual contact form link)

1. DEFINITIONS

• “We”, “Us”, “Our” refers to FlowAtoB AB.

• “You”, “User”, “Client” refers to any individual accessing or using our services.

• “Services” refers to our coaching programs, workshops, online training, digital courses,

newsletter, and related offerings.

• “Personal Data” means any information that can identify you as an individual, such as

your name, email address, phone number, or payment information.

• “Processing” means any operation performed on personal data, including collection, use,

storage, sharing, modification, or deletion.

Data Controller: FlowAtoB AB, registered in Sweden, is the data controller responsible for

processing your personal data under this Privacy Policy.

2. INFORMATION WE COLLECT

a. Personal Data You Provide

• Full name

• Email address

• Billing and payment details (processed securely by third-party providers)

• Coaching preferences, intake forms, or survey responses

• Personal messages or communications submitted through forms

b. Automated Data Collection

When you use our website or app, we may automatically collect:

• IP address

• Browser type, operating system, and device details

• Usage data, page views, and session logs

• Location data (if enabled on your device)

c. Sensitive Data

We do not intentionally collect sensitive personal data unless it is necessary for coaching

purposes and only with your explicit consent.

3. LEGAL BASIS FOR PROCESSING (GDPR)

We rely on the following legal grounds:

• Consent – when you sign up for newsletters, submit contact forms, or accept cookies.

• Contract – when you purchase a coaching session, course, or package.

• Legal Obligation – to comply with tax and accounting regulations.

• Legitimate Interest – to improve services, ensure security, or market similar services

.

4. HOW WE USE YOUR INFORMATION

• To deliver coaching sessions, workshops, courses, and related services

• To send newsletters, updates, and marketing (with your consent)

• To respond to inquiries and provide customer support

• To process payments and manage subscriptions

• To analyze engagement and improve services

• To enforce our terms and protect legal rights

5. NEWSLETTER & MARKETING COMMUNICATIONS

If you opt in, we may collect your email address to send:

• Updates about our services

• Exclusive offers and announcements

• Educational and motivational content

👉 Marketing Consent: In accordance with EU law, newsletters and promotions are only sent

with your explicit opt-in. You can unsubscribe at any time via the link provided in every email

.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies for functionality, analytics, and advertising.

Types of Cookies:

• Essential Cookies – core site functions and security

• Performance Cookies – track usage to improve user experience

• Marketing Cookies – deliver relevant advertising

• Functionality Cookies – remember preferences and settings

• Third-Party Cookies – e.g., from analytics or embedded video platforms

Cookie Control:

• You can manage cookies via your browser settings.

• Disabling cookies may affect functionality.

• A cookie banner will appear on your first visit, giving you control over preferences.

7. THIRD-PARTY SERVICES & DATA SHARING

We share data only with trusted providers when necessary:

• Passion.io – app platform

• Stripe / PayPal – secure payment processing

• Mailchimp / ConvertKit – email marketing

• Google Analytics / Meta Pixel – analytics and advertising

👉 Data Processing Agreements (DPAs): We maintain contracts with all third-party providers

to ensure GDPR compliance. Each provider has its own privacy policy

.

8. DATA STORAGE & SECURITY

• Data is stored securely on servers with industry-standard protections.

• Only authorized personnel can access personal data.

• We use technical, physical, and administrative measures to safeguard your data.

• No system is 100% secure, but we take all reasonable steps to protect your information.

9. DATA RETENTION

We retain your personal data:

• As long as your account is active or services are ongoing

• As required to meet legal and tax obligations

• Up to 6 years for financial and legal record-keeping

10. YOUR PRIVACY RIGHTS

You may have the following rights under GDPR and applicable laws:

• Access – request a copy of your data

• Correction – request correction of inaccurate data

• Deletion – request your data be erased (“right to be forgotten”)

• Objection – object to direct marketing or certain processing

• Withdrawal of Consent – withdraw at any time

Complaints:

If you are unhappy with how we process your data, contact us first at FlowAtoB@gmail.com.

If you are based in the EU/EEA, you may also lodge a complaint with your local Data Protection

Authority.

In Sweden, this is Integritetsskyddsmyndigheten (IMY) – www.imy.se.

Cross-border complaints can also be filed via the European Data Protection Board

(EDPB): https://edpb.europa.eu.

11. CHILDREN’S PRIVACY

• Our services are not intended for children under 13 (or under 16 in the EU).

• We do not knowingly collect personal data from children.

• If you believe we have collected a child’s data, please contact us and we will delete it.

12. INTERNATIONAL DATA TRANSFERS

Some of our third-party providers may store or process data outside Sweden or the EU/EEA.

Where this occurs, we ensure safeguards such as Standard Contractual Clauses (SCCs) are used

to protect your information.

13. LINKS TO OTHER WEBSITES

Our website may link to third-party websites. We are not responsible for the privacy practices of

those sites. We recommend reviewing their privacy policies before sharing personal data.

14. AUTOMATED DECISION-MAKING

We do not use your personal data for automated decision-making or profiling.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Significant changes will be posted on this

page and, if appropriate, emailed to you. We encourage you to check this page regularly to stay

informed

16. GOVERNING LAW

This Privacy Policy is governed by the laws of Sweden and the EU General Data Protection

Regulation (GDPR)

17. CONTACT US

If you have any questions about this Privacy Policy, contact us:

• Business Name: FlowAtoB AB

• Address: Törsta 3, 61196 Jönåker, Sweden

• Email: FlowAtoB@gmail.com

• Contact Form: https://flowatob.com/contact (replace with your actual link)