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FlowAtoB.com
  • Home
  • Power of Flow
  • SERVICES
    • PRESENTATION
    • COACHING SESSION
    • WORKSHOP
  • Testimonials
  • CONTACT US

Privacy Policy

PRIVACY POLICY


Effective Date: 26 September 2025
Last Updated: 20 September 2026

Website: FlowAtoB.com
Business Name: FlowAtoB AB
Organisation Number: 559469-3540
Country of Registration: Sweden
Business Address: Törsta 3, 611 96 Jönåker, Sweden
Contact Email: FlowAtoB@gmail.com


1. WHO WE ARE

FlowAtoB.com is owned and operated by FlowAtoB AB, a company registered in Sweden.

FlowAtoB AB is the data controller responsible for the personal data described in this Privacy Policy.

This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, who we may share it with, and the rights you may have under applicable data-protection law, including the EU General Data Protection Regulation (GDPR).

Our services include coaching, workshops, online challenges and live programs, digital courses and materials, newsletters, and related personal-development and educational services.


2. PERSONAL DATA WE COLLECT

The personal data we collect depends on how you interact with us.


Information You Provide

We may collect information such as:

  • Your name
  • Email address
  • Contact information
  • Registration and booking information
  • Billing and transaction information
  • Coaching intake information
  • Survey and form responses
  • Communications and messages you send to us
  • Information you choose to provide when participating in our programs or services

Payment card details are processed by our payment provider. FlowAtoB AB does not need to directly store your full payment card information.


Information Collected Automatically

When you use our website or online services, certain technical information may be collected automatically by us or the service providers we use, such as:

  • IP address
  • Browser and device information
  • Operating system
  • Website usage and interaction information
  • Cookie and similar technology information

The information collected depends on your device, browser settings, cookie choices and the services being used.


Special Categories of Personal Data

Our services are not designed to require special categories of personal data.

However, in a coaching, survey, form or communication context, you may voluntarily provide information that could be considered sensitive under applicable law.

Where special-category data is processed, we will only do so where there is an appropriate legal basis and, where required, an additional condition under applicable data-protection law.

Please do not provide sensitive personal information unless it is relevant and necessary for the service you are using.


3. WHY WE USE YOUR PERSONAL DATA AND OUR LEGAL BASIS

We process personal data only where we have an appropriate legal basis.

Depending on the situation, we may process your information for the following purposes:

To Provide Services You Purchase or Request

We use information such as your name, email address, booking details, registration information and relevant service information to:

  • Process registrations and purchases
  • Deliver coaching, challenges, courses, workshops and other services
  • Schedule appointments
  • Send information necessary for participation
  • Provide customer support
  • Manage our contractual relationship with you

The legal basis is generally the performance of a contract or taking steps at your request before entering into a contract.


To Meet Legal Obligations

We may process and retain certain information where necessary to comply with accounting, tax, regulatory or other legal requirements.

The legal basis is compliance with a legal obligation.


Marketing and Newsletters

Where required, we use your consent to send newsletters, promotional communications, educational content, offers and announcements.

You can withdraw your consent at any time.


Legitimate Interests

Where appropriate, we may process limited personal data where necessary for our legitimate interests, such as:

  • Protecting our website and services
  • Preventing misuse or fraud
  • Responding to and managing ordinary business communications
  • Improving the operation of our services
  • Establishing, exercising or defending legal claims

Where we rely on legitimate interests, we consider those interests against your rights and interests.


Cookies and Similar Technologies

Where consent is legally required for non-essential cookies or similar technologies, we will request your consent before using them.


4. HOW WE USE YOUR INFORMATION

We may use your personal data to:

  • Provide and administer our services
  • Register you for challenges, programs, courses, workshops or events
  • Schedule coaching sessions and appointments
  • Process payments and maintain transaction records
  • Send service-related communications
  • Respond to questions and provide customer support
  • Administer forms, surveys and participant information
  • Send marketing communications where permitted
  • Operate, secure and improve our website and services
  • Comply with legal and accounting obligations
  • Establish, exercise or defend legal rights

We do not sell your personal data.


5. SERVICE COMMUNICATIONS & MARKETING

Service Communications

If you register for or purchase a service, we may send you communications necessary to administer and deliver that service.

These may include:

  • Purchase or registration confirmations
  • Challenge or course information
  • Access information
  • Scheduling information
  • Reminders
  • Changes affecting a booked service
  • Customer-service communications

These communications are part of providing the service and are separate from optional marketing communications.


Marketing Communications

If you opt in to receive marketing from us, we may send you:

  • Newsletters
  • Educational content
  • Updates about FlowAtoB
  • Offers
  • Announcements about programs or services

We currently use Mailchimp to help manage email marketing.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email or by contacting us at FlowAtoB@gmail.com.

Withdrawing marketing consent does not affect service-related communications necessary to provide something you have purchased or requested.


6. COOKIES & SIMILAR TECHNOLOGIES

Our website and the services integrated with it may use cookies and similar technologies.

These technologies may be used for:

  • Essential website functions
  • Security
  • Remembering preferences
  • Website performance
  • Understanding how the website is used

Where required by law, non-essential cookies will only be used after you have made your cookie choices.

You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect how some parts of the website function.


7. SERVICE PROVIDERS & DATA SHARING

We use third-party service providers to operate our business and deliver our services.

Depending on how you interact with FlowAtoB, these may include:

GoDaddy

We use GoDaddy for our website and related website services.

Jotform

We use Jotform for online forms, registrations and certain checkout or participant-information processes.

Information you submit through a Jotform form may therefore be processed using Jotform's services.

Stripe

We use Stripe to process payments.

When you make a payment, payment and transaction information necessary to process the purchase is handled through Stripe.

Calendly

We use Calendly for appointment and session scheduling.

Information you provide when booking may be processed through Calendly.

Mailchimp

We use Mailchimp to manage email lists and send newsletters and marketing communications.

Where required, you will only be added to marketing communications when there is an appropriate legal basis to do so.

Passion.io

We use Passion.io in connection with the delivery of certain digital content, programs, courses or app-based services.

We only share personal data with service providers where reasonably necessary for the relevant service or business function.

These providers process personal data according to their respective roles, contractual arrangements and applicable data-protection obligations.

We may also disclose personal data where required by law, to protect our legal rights, or in connection with legal proceedings.


8. INTERNATIONAL DATA TRANSFERS

Some of the service providers we use may process or make personal data accessible outside Sweden or outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we take appropriate steps as required by applicable data-protection law.

Depending on the provider and destination, these safeguards may include:

  • An adequacy decision adopted by the European Commission
  • The European Commission's Standard Contractual Clauses
  • An applicable approved data-transfer framework
  • Other legally permitted transfer mechanisms

You may contact us at FlowAtoB@gmail.com if you would like further information about safeguards relevant to the processing of your personal data.


9. DATA SECURITY

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

We also use third-party providers to operate parts of our services, and those providers maintain their own security measures.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.


10. HOW LONG WE KEEP YOUR INFORMATION

We keep personal data only for as long as necessary for the purpose for which it was collected, or for as long as we are required to retain it under applicable law.

The appropriate retention period depends on the type of information and why we hold it.

For example:

  • Service and participant information may be retained for the duration of the service and for a reasonable period afterwards where necessary for administration, customer service, disputes or legal claims.
  • Booking information may be retained as necessary to administer appointments and maintain appropriate business records.
  • Marketing information is retained while you remain subscribed or until it is no longer needed for the relevant marketing purpose.
  • Form and survey information is retained only as long as reasonably necessary for the purpose for which the information was collected.
  • Financial and transaction records are retained for the periods required by applicable accounting, tax and other legal obligations.

When personal data is no longer required, we will delete or anonymise it where appropriate, subject to applicable legal requirements.


11. YOUR DATA-PROTECTION RIGHTS

Depending on applicable law and the circumstances of the processing, you may have rights including:

  • Access — to request information about the personal data we process about you
  • Correction — to request correction of inaccurate or incomplete information
  • Deletion — to request deletion of personal data in certain circumstances
  • Restriction — to request restriction of processing in certain circumstances
  • Objection — to object to certain processing, including certain processing based on legitimate interests
  • Data Portability — to receive certain personal data in a structured, commonly used and machine-readable format where the legal requirements apply
  • Withdrawal of Consent — to withdraw consent at any time where processing is based on consent

You have the right to object to direct marketing at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise a privacy right, contact us at FlowAtoB@gmail.com.

We may need to verify your identity before responding to certain requests.

These rights may be subject to limitations or exceptions under applicable law.


12. COMPLAINTS

If you have concerns about how we process your personal data, you are welcome to contact us at:

FlowAtoB@gmail.com

You also have the right to lodge a complaint with a competent data-protection supervisory authority.

In Sweden, the supervisory authority is:

Integritetsskyddsmyndigheten (IMY)

You may also be entitled to contact the supervisory authority in the EU/EEA country where you live, work, or where you believe an infringement occurred.


13. CHILDREN'S PRIVACY

Our paid services are intended for adults and are not directed to children.

We do not knowingly collect personal data from children through services intended exclusively for adults.

If you believe a child has provided personal data to us inappropriately, please contact us at FlowAtoB@gmail.com so that we can review the situation and take appropriate action.


14. LINKS TO OTHER WEBSITES

Our website and services may contain links to websites or services operated by third parties.

Their processing of personal data is governed by their own privacy practices and policies.

We encourage you to review the privacy information provided by third-party services before providing personal data directly to them.


15. AUTOMATED DECISION-MAKING

FlowAtoB AB does not currently use personal data to make decisions about you based solely on automated processing that produce legal effects or similarly significant effects within the meaning of the GDPR.

If this changes, we will provide the information required by applicable law.


16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our services, providers, business practices or legal obligations change.

The current version will be published on this page with an updated “Last Updated” date.

Where required by law or appropriate because of the significance of a change, we may also provide additional notice.


17. GOVERNING DATA-PROTECTION LAW

FlowAtoB AB is established in Sweden and processes personal data in accordance with applicable Swedish and EU data-protection law, including the GDPR.

Where other applicable data-protection laws provide rights to individuals using our services, we will comply with those laws where they apply.


18. CONTACT US

If you have questions about this Privacy Policy, how we process personal data, or wish to exercise a data-protection right, contact:

FlowAtoB AB
Organisation Number: 559469-3540
Törsta 3
611 96 Jönåker
Sweden

Email: FlowAtoB@gmail.com

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